HARVEY BEARINGS, FROM FATHER TO SON
Giving customers the best we have to offer, that’s what we’ve been doing for decades!
Nearly 35 years ago, when Patrick Harvey took his first steps in the bearing industry with his father Jacques Harvey, one thing always stood out to him and will follow him for the rest of his career: the extraordinary energy his father spent every day to ensure the satisfaction of his customers.
From then on, Patrick has made this his own priority. With every interaction, the customers’ satisfaction comes first and is our foremost goal.
This approach drives the Harvey Bearings team every day, every call, every delivery, every visit.
Harvey Bearings, a team of all-stars
Founder of the company, Patrick has nearly 35 years of experience in industrial parts distribution. It is the attention to customer service that is the cornerstone of the vision that brought Harvey Bearings to life in 2013. Since then, Patrick leads the team he built with compassion and inspires his employees to follow the company’s values of exceptional customer service, high levels of industry and product knowledge, and integrity. He embodies these values, thereby setting the bar high, and he ensures that everyone shares his passion for and commitment to every customer’s satisfaction. Additionally, Patrick has earned the respect of many with his unparalleled generosity, honesty, and knowledge of industrial mechanics. It is a true talent to bring a team to this level of efficiency and professionalism, and Patrick has mastered it perfectly. And he has done so by creating a positive and cheerful environment that benefits the customer.
From the beginning, Teresa brought to Harvey Bearings her enthusiasm and smile, along with her extensive customer service background. She ensures that every customer experiences, at all times, the down-to-Earth, friendly and personalized touch that makes Harvey Bearings such an exceptional company. Unifying and gifted with an uncommon attention to details and customer satisfaction, her role on the team is essential. Teresa is responsible for administration and manages it with great efficiency. In addition, she is always delighted to answer your accounting questions, as well as any other questions you may have.
With 12 years of experience, including five at Harvey Bearings, Guillaume knows every aspect of the complex world of bearings. As a result, in 2018, he was appointed to the position of general manager. He is highly skilled at ascertaining the customers' needs and providing solutions expeditiously. Gifted in the Bearings field and as a unique team member, he enjoys the highest respect from his colleagues. With his level of efficiency and concern for service quality, Guillaume perfectly embodies the values of commitment and integrity that are dear to this company.
With over 25 years of experience, Jocelyn joined the team in 2015. As a sales representative, Jocelyn is responsible for the institutional, corporate and commercial sectors. The world of wheels and casters holds no secrets for this veteran. It is with good humor and enthusiasm that he will approach your specific situation to understand your needs. He is never fully satisfied until he finds the best solution for each of his clients.
Since 2016, Yannick has overseen all responsibilities related to the delivery, shipping and receiving department. He is the one who arrives at your door, smiling and courteous, to deliver your order within the promised time. His punctuality and great sense of responsibility, in addition to perfectly fitting within our corporate values, makes him the ideal person for this essential job as well as to carry our corporate values outside our walls and right to our customers.
Drafted in 2017, Félix immediately showed great ease at grasping the particularities and nuances of bearings and speed reducers. As an inside sales representative, he makes sure that your needs are addressed with the tenacity that characterizes our approach. A curious, dedicated and supportive team player, Félix also contributes to build the reputation of Harvey Bearings by providing first-class customer service that you will not encounter anywhere else in the industry.
With almost 20 years of experience in the industrial maintenance field, combined with his training as a mechanical engineer, Jonathan can analyze your situation and help you anticipate equipment failures.
As a technical advisor, he understands the consequences of an interruption in your operations. He can evaluate the repercussions of a breakdown in your production system, a failure of your speed reducer or a defect in your bearings among other things.
Above all, he will advise you on preventive maintenance for your equipment and even on the implementation of a prevention program likely to save you a lot of hassle and unnecessary costs.
His curiosity, combined with his creativity and constant desire to find solutions to the most complex problems, makes him a key player on the Harvey Bearings team. Talk to Jonathan about your situation and you will realize that your problem becomes his challenge right away. He will solve it with a combination of patience, precision, and extraordinary efficiency.
Putting the customer first is in Claudia's genes. Showing a strong sense of customer service, she joined Harvey Bearings in the winter of 2021, as a receptionist and administrative clerk, as well as taking on other administrative support duties. We know that when you call us, you would rather talk to someone than end up in voicemail; so Claudia will be the first person you talk to. All smiles, no matter what the situation, she will listen to your needs and be in solution mode, nothing will be half done.
Opening of HARVEY BEARINGS SERVICE INC. by Jacques Harvey
Opening of SPÉCIALITÉS INDUSTRIELLES HARVEY INC. by Patrick Harvey and his two brothers
Patrick Harvey sells his shares of SPÉCIALITÉS INDUSTRIELLES HARVEY INC.
Patrick Harvey opens the 2.0 version of HARVEY BEARINGS INC.
HARVEY BEARINGS moves to 2335 Watt Avenue, Quebec QC G1P 3X2